Information we collect
We collect two types of information:
Information you provide to us:
Account Creation Data: To use our App, you are required to provide certain information, including your phone number, first and/or last name, date of birth, and username. Additionally, you may choose to provide additional information such as a biography, email address, location, and profile picture.
Content Data: We collect the content you create when using our App, including profile photos, photos, videos, captions, comments, messages, and geolocation. Please be aware that other users may copy or share your content through other services, so we recommend being cautious about sharing any content you do not want to be seen or copied by others.
Communications with Hendshake: When you contact us for support, report a concern, or exercise your rights, we may collect information necessary to assist you, such as the content of your message, photos, copies of identification, and contact information.
Information collected automatically:
Connection and Technical Data: We automatically receive information about your device and usage of our App, including your IP address, account creation date, last login, terminal equipment, and port.
Interaction Data: We collect data related to your interactions on our App, such as friends, friend invitations, reactions, comments, and functional data related to comments or messages.
Usage Data: We gather information about the actions you perform on our App, including the use of features, time of posting, content viewed, content interactions, deletions, blocking, hiding, screenshotting, application crashes, and event logs.
Device and Equipment Data: We collect data about your device type, operating system version, language preference, and applications.
Additionally, certain features of our App may require your explicit permission to access specific data on your device, such as your camera, photo library, geolocation, or address book. You can control these permissions through the settings of your device.
How we use your information
We use the information we collect about you for the following purposes:
Operation, Improvement, and Provision of our App: We use your information to create and manage your account, display content, identify relevant content or accounts, ensure the proper functioning of our App, and improve its features.
Safety and Security: We prioritize the safety and security of our users and the App. Your information helps us protect against fraudulent activities, ensure compliance with applicable laws and regulations, and maintain the security of our services and partners.
Measurement and Analytics: We analyze data to measure the effectiveness and performance of our App, understand user preferences, and provide personalized recommendations.
Communications: We use your information to communicate with you regarding App features, respond to your inquiries or reports, and improve our services based on your feedback.
Research: With your consent, we may conduct research and product testing, where you can voluntarily participate and share information for research purposes.
How we share your information
We may share your information with the following entities:
Third-Party Service Providers: We engage third-party service providers to assist with various aspects of our App, such as hosting, data analysis, customer support, and marketing. These providers are bound by confidentiality obligations and are only permitted to use your information to the extent necessary to provide their services to us.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity or third party as part of the transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or similar legal processes).
Protection of Rights and Safety: We may share your information to protect the rights, safety, and security of our users, our App, or others.
The data you enter on our platform may be published. We may share your content on our websites or mobile application if this is a function of our service provided. Public information can be seen by anyone, on or off our Products, including if they don't have an account. You, other people using our platform and we can provide access to or send public information to anyone on or off our Products. Public information can also be seen, accessed, reshared or downloaded through third-party services.
You should consider who you choose to share with, because people who can see your content on our Products can choose to share it with others on and off our Products, including people and businesses outside the audience you shared with.
Your choices and rights
We retain the right to delete or modify your content to facilitate our service, comply with laws and regulations or any other reason.
You have certain choices and rights regarding the information we collect about you:
Account Information: You can access and update your account information through the App's settings. You may also request the deletion of your account, subject to certain limitations and legal obligations.
Communications: You can manage your communication preferences and opt-out of promotional emails or notifications through the App's settings.
Legal Rights: Depending on your jurisdiction, you may have certain legal rights, such as the right to access, rectify, or erase your personal information. Please contact us using the details provided at the end of this Privacy Policy to exercise your rights.
Cookie Preferences: You can manage your cookie preferences through your browser settings or device controls. Please note that disabling certain cookies may impact the functionality of the App.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measures are foolproof, and we cannot guarantee the absolute security of your information.
Children's Privacy
The App is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent. If you believe that we may have collected information from a child without proper consent, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy in the App or through other communication channels. Please review this Privacy Policy periodically.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: support@hendshake.com